Case-Study: How I Streamlined Client Communication

Case-Study: How I Streamlined Client Communication

Part of my awesome job is to help coaches with their admin and social media. It’s “work” that I love to do.

Specifically, part of my job is to curate blog articles authored by others, to share on my client’s behalf. This is in addition to setting up her monthly newsletter. Probably the biggest chunk of time, though, is spent on creating/resizing images for my client’s social media, in the form of inspirational or motivational quotes and holidays. (more…)

Instructions: Video vs. Email

Instructions: Video vs. Email

Updated October 2020.

 

 

Thank goodness for Chad Hurley, Steve Chen, and Jawed Karim, the makers of YouTube. Where would we be without YouTube?

Or, video in general?

Working virtually is a challenge on its own, but it can get tricky when you’re working with multiple clients and new tasks you’ve not done before. (more…)

Resources to Help You Become a VA

Resources to Help You Become a VA

Updated October 2020.

 

I am often asked about my freelance career as a virtual assistant. I went from a 15-year job in retail to walking away to begin my own business. No one expected that from me – an assumed ‘lifer’.

I love just about everything about my job. I love the people I get to work with. I love the colleagues I get to talk to and ask for advice from. I love the freedoms it’s afforded me. Overall, I just feel so fortunate.  (more…)

Synergism

Synergism

Updated October 2020.

“Whatever good things we build end up building us.” -Jim Rohn
 
Isn’t it interesting to watch a building go up?
 
A couple of years ago, heading to school, my son and I noticed a house under construction along our path. Over the summer, construction crews had demolished the pre-existing house. They excavated and began the foundation. When school started, they were beginning the roof.

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Savvy ways to master your next business year

Savvy ways to master your next business year

Updated October 2021.

Updated December 2022.

 

How was this past year for you? How was it for your business?

 

The end of the year is always a good time to reflect on the past year, so if there were areas of your business that could be better, it’s important to list where those weaknesses are and make a plan to improve in those areas specifically.

I encourage you to take half an hour or so, and jot down a quick list of what worked, and what didn’t this past year. Then, think of ways that you can improve in all of those areas.

Here are 6 things that you might not have considered: (more…)

VA Etiquette

VA Etiquette

Recently, I was in a situation that made me feel bad for folks who need virtual assistance.

I think there’s a certain etiquette involved in any sort of business situation. If you’re asked a specific question, give the answer to that question. (more…)